From Prospects to Past Residents, there are multiple stages that a resident goes through. Know how your software handles the statuses and how they translate into your solution.

Define the Resident Types and provide the correct types for your software. From Financially Responsible to Occupants to Pets!

Understand the workflow and be able to now what is critical points for your solution to the Client. Prioritize when to launch integrations due to development limitations, time and/or budget constraints.

Identifying and confirming that your software will be able to pull the data you need, or push the data you need to provide them. Defining how long it will take to push/pull or sync the integrations.

When building the training programs and documentation, ensure your product is understood by your clients. By understanding the workflows and language of property management, proper training will improve client adoption and improve success of your product.

Support your sales and support teams by providing them the flow charts and documentation they need to get the job done.